Q & A with Lucinda

Comments and inquiries to share with others. (Questions for Staff can be posted below.)
Kelly12345
Posts: 17
Joined: Sat Oct 14, 2006 7:52 pm

Post by Kelly12345 » Sun Oct 14, 2007 8:17 am

1. Why can't the program's cost be like a sliding scale based on what your income is?

J1977
Posts: 1
Joined: Mon Oct 15, 2007 1:33 am

Post by J1977 » Sun Oct 14, 2007 7:01 pm

Why all of the concern about the "quality" of the infomercial and the cost of the materials? With the infomercial the StressCenter.com will help far more people than without it. Lucinda stepped out on her own free will to create a progam that would help other people that suffered the way she did. There are costs involved and she is not required to "give away" all of her and others efforts and none of those people are responsible for the health care in this country. If I remember correctly my materials instructed everyone to check with their health care providers because some will reimburse you partially or fully for the program depending on your circumstances and coverage. I think the best way to help those less fortunate than you is to go and help them. Don't tell someone else that they need to go and help them. I applaud the StressCenter.com's work & dedication to helping others. I feel that if you see the value in this program and the changes it can make in your life, the cost will not matter and you will find a way. I did. And as a matter of fact, in response to the person who says they are out to get your money, I had issues paying for the program after I purchased it and when I called them they were, to my surprise, amazingly helpful and generous in their efforts. They are definitely NOT out to just get your money. One of my issues is that I always feel "victimized" when things don't go the way I think they should even though it was my own actions and decisions that got me to that point. It sounds like maybe a couple of people have the same issue and need this program to help change the way they think. :) I for one like seeing Lucinda's face everywhere because I felt a connection with her when she said everything that I could never put into words before. I finally knew what was wrong with me and knew someone else had felt the SAME WAY I did. The biggest question I had about the program was, can this really work for me? Can I really change after all these years of being this way? My biggest obstacle with the course is sticking with it. I wonder if other people have ordered the program, seen the value in it (knowing it would help them), yet never seem to be able to complete it? I have started the program over and over and over again. I just don't finish it and I know FOR SURE that if I did it, it would help me because just the first lesson made a HUGE difference. Thanks.

AnnetteW
Posts: 111
Joined: Mon Apr 02, 2007 9:09 am

Post by AnnetteW » Mon Oct 15, 2007 8:00 am

I guess my big question is "when will the coming back of symptoms" ever stop. I had a fairly good few months and then I had a lot go on in my life, and illness and boom there they are again. All the symptoms, the only difference I find is that I am not as afraid as I find them so frustrating. I am going thru the program again, and find that I missed some the first time. But I still have the body symptoms, crying, and so on....when will that stop?

thank you I think this is a wonderful area that you have created. There is so many times I would love to talk with you or Carolyn. I feel like you both are a friend.
Annette

Kelly12345
Posts: 17
Joined: Sat Oct 14, 2006 7:52 pm

Post by Kelly12345 » Mon Oct 15, 2007 9:53 am

Originally posted by J1977:
Why all of the concern about the "quality" of the infomercial and the cost of the materials? With the infomercial the StressCenter.com will help far more people than without it. Lucinda stepped out on her own free will to create a progam that would help other people that suffered the way she did. There are costs involved and she is not required to "give away" all of her and others efforts and none of those people are responsible for the health care in this country. If I remember correctly my materials instructed everyone to check with their health care providers because some will reimburse you partially or fully for the program depending on your circumstances and coverage. I think the best way to help those less fortunate than you is to go and help them. Don't tell someone else that they need to go and help them. I applaud the StressCenter.com's work & dedication to helping others. I feel that if you see the value in this program and the changes it can make in your life, the cost will not matter and you will find a way. I did. And as a matter of fact, in response to the person who says they are out to get your money, I had issues paying for the program after I purchased it and when I called them they were, to my surprise, amazingly helpful and generous in their efforts. They are definitely NOT out to just get your money. One of my issues is that I always feel "victimized" when things don't go the way I think they should even though it was my own actions and decisions that got me to that point. It sounds like maybe a couple of people have the same issue and need this program to help change the way they think. :) I for one like seeing Lucinda's face everywhere because I felt a connection with her when she said everything that I could never put into words before. I finally knew what was wrong with me and knew someone else had felt the SAME WAY I did. The biggest question I had about the program was, can this really work for me? Can I really change after all these years of being this way? My biggest obstacle with the course is sticking with it. I wonder if other people have ordered the program, seen the value in it (knowing it would help them), yet never seem to be able to complete it? I have started the program over and over and over again. I just don't finish it and I know FOR SURE that if I did it, it would help me because just the first lesson made a HUGE difference. Thanks.
My main concern (won't speak for others) regarding the quality of the infomercial was that it takes away the validity of the program. It seem cheesy and gimicky like many other similar programs with an expensive price tag. It took me two years to get over that and try it. That is two years I could have gotten better in. I'm not saying its StressCenter.com fault. I'm saying if they want to reach more people using an infomercial format then they need improve it. People in need will be reluctant to try it based on the quality of the infomercial and price tag.

No doctor I have ever heard of will reimburse you for anything regarding this program. I have yet to meet a doctor or mental health clinician who has even heard of it.

I disagree 100% with what you are saying regarding 'the cost will not matter and you will find a way'. For some of us that is just impossible. I live on food stamps and am about to be evicted. There is absolutely no way I can afford this program and I know there are TONS worse out there than me. This isn't about an excuse or not trying hard enough- it's about the reality that some of us face who cannot work and have no income. I take strong offense to this comment.

I don't think they are just out to make money, but any company has to make money to survive. Let's face it- if they claim that they have helped as many people as they have (I can't remember the number but it's enormous) then they really don't need to be charging people who can't afford it. That's why I suggested a sliding scale based on income. Those who can afford it can and those who can't can get a sliding rate. They will still make money yet it will help those in need.

BePositive-Amy
Posts: 85
Joined: Sun Aug 14, 2005 3:00 am

Post by BePositive-Amy » Mon Oct 15, 2007 10:17 am

Will you ever consider get your program accessibility for disability people like Deaf or Blind people?

And why it is not being done?

suz64
Posts: 8
Joined: Fri Sep 14, 2007 2:44 am

Post by suz64 » Mon Oct 15, 2007 10:29 am

Lucinda, I asked this originally on a previous post, but received no response. Can you elaborate on medicine induced anxiety? I was told by my physician that this is how my anxiety originally started. Thank you.
Originally posted by suz64:
Hola Lucinda, when I first started this program I was very excited because an ultra sound technician from the hospital where I went to the emergency room for a panic attack had recommended it to me because it worked for her panic attacks/anxiety.

I have to agree with some of the peer group, I was not sold by the infomercial. I've worked in advertising for over 20 year's producing great quality commercials for major brands. I've also done infomercials, and have had much success with the results. You might want to try "real people, real life" testimonials. This is much more believable than what you presently have. Although, you might have great results with your 800#, and if it works for you, than so be it. I believe word of mouth has also helped your program immensely. Did you know a lot of medical people have panic attacks/anxiety? It seemed everyone I met during my hospital visits (4), could relate to what I was going through. You might want to promote your program through doctor's.

So how was I in the beginning? I just got out of the hospital. I was there 4 days, so the doctor's could figure out what combination of meds to put me on. For 3 months I tried to control the anxiety/panic attacks without meds, and I just lost a ton of weight, became dehydrated and got worse. Your program and this site was a welcomed relief.

Finally, I met people with the same problems I had, I wasn't crazy. In the beginning the breathing exercises helped control my heartbeat, and helped get back my appetite. I began to feel confident, and nourished.

By session 5, I've had days where I have no anxiety. Today was the first day I didn't wake-up with anxiety. I believe some of the tools you've taught me, along with two great books have gotten me to where I'm at. I go places, and don't have the "what if" enter my head. I'm in control. I'm confident that I can beat this thing. Although, I was concerned I would not be able to control my subconscious mind while I was sleeping, so I wrote myself a "positive autosuggestion" card. I read it 3 times during the day, and before sleeping. It worked! Your program about positive thinking and book called, "The power of your subconscious mind" helped me immensely. By the way this was suggested in your forum, book club.

I'm still on session 5, and religiously do my homework, and what is needed to get completely well. I have a therapist that helps coach me on this program, and other programs/techniques she's learned over the year's. We never discuss problems I had as a child!

Next, I get off my meds. I will begin weening off Ativan (2mg), and lamactil (1mg) by the end of the week. I'm ready, and wanting to get off this stuff. This is the first time I've been on meds (although I have taken .25 mg of Xanax two year's ago for about a month). I will begin my vitamin regimen when I gain back a few pounds, and will also take 5htp once the benzo is out of my system.

I can't forget God. He's provided the support I need to remain positive and learn the tools needed to beat this self inflicted condition.

"For nothing will be impossible with God". - Luke 1:37

I will complete this program, and become anxiety free for the rest of my life. I believe this to be true!

God bless, Suz ;)

Mello Nello
Posts: 299
Joined: Thu Feb 17, 2005 2:00 am

Post by Mello Nello » Mon Oct 15, 2007 11:01 am

Kelly,
How do you know StressCenter.com doesnt give the program to people who cant afford it? Im sure someone would have show proof of not being able to afford it, but I know some people who couldnt, and StressCenter.com gave them like a scholarship,, they got it for free.
As far as the infomercial goes,, maybe its looks cheesey to you because these are REAL people and dont have a script, and just tell their stories? Which to me makes lots more sense that paying people to read or memorize a script.
I beleive these are supposed to be questions for a session for Lucinda Bassett.

AnnetteW
Posts: 111
Joined: Mon Apr 02, 2007 9:09 am

Post by AnnetteW » Tue Oct 16, 2007 5:51 am

I know that this is suppose to be a thread for questions, but I want to send a very heart felt thank you to Lucinda and Carolyn for dedicating their hearts to us, and for all the support we recieve daily. You are a angel to us all.

Also thank you to so many friends that has came my way thru this site. You all are so special and I truely feel we all have this calling for some special reason.

May God Bless you all.
Annette

*Francesca*
Posts: 14
Joined: Sun Aug 12, 2007 9:49 am

Post by *Francesca* » Tue Oct 16, 2007 7:49 am

Since you asked, I DO have a question for Lucinda.

Why is it that a 15 week program offers only a 30 day money back guarantee? It's not possible to know with any degree of certainty after only 4 weeks whether or not the program will work for an individual. Just being excited about the possibility of the program being the thing that will finally help an anxiety sufferer recover is enough to make anyone feel much better for a few short weeks, but that's nothing more than a placebo effect. So please consider extending the warranty to the full 15 weeks. This will accomplish two things:

1. It will relieve the skepticism of so many, because the program IS expensive - I don't care how you justify the price - and so more people will buy it if they know they can get a full no questions asked refund after doing the whole program; and

2. It will encourage (force) people to do the program from beginning to end, in a timely fashion, and not procrastinate starting it. So you will actually help the people who can be helped by the program to get better faster. Those who can't be helped by the program will also find out for sure instead of basing it on only the first couple of weeks AND they will not have wasted their money - money that many people who suffer from this disorder can't afford because they can't work.

And in case you're worried about people taking advantage by doing the program, recovering, and still wanting their money back... anyone who has an accurate and thorough understanding of people who are plagued with anxiety disorder knows that we are some of the most honest and guilt-ridden people in the world, so if the program works we will not send it back, and even if we were tempted to, our guilt would not allow us to. Plus, people who really want to can get away with not paying a dime now by getting the program, recording it onto their own tapes, photocopying the workbook, and sending the program back before the 30 days is up. I guess my point is, where there's a will there's a way... so the many honest people shouldn't be penalized for a few bad apples.

So Lucinda, you have nothing to lose and a lot to gain by extending the money back guarantee to the length of the entire program.

Please give it some serious consideration.

luckyfrey
Posts: 1
Joined: Wed Oct 17, 2007 12:32 pm

Post by luckyfrey » Wed Oct 17, 2007 5:50 am

I just started w/ the program, but my question so far is, since I'm an anxious person I worry about what might happen in an anxiety attack and listening to all these horrifying stories that are far worse than my situation are making me scared to death! Any reassurance that listening to other peoples bad experiences won't make you have these same problems? I don't want to have the problems they have. My anxiety is bad enough as it is.

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