riddled with anxiety

[Guest]

I think writing him a letter is a great idea. One thing I remember Lucinda saying when confronting people is using I messages more than you messages, for instance.

"I feel very upset when I have to wait for over an hour for my appointment with you."

instead of

"You make me upset when you're late for our appointments."

or...

"I'm very confused as to why I have to wait over an hour in the waiting room for our appointment, after arriving on time."

instead of

"You make me wait for over an hour in the waiting room, what is wrong with you?"